Caveat Emptor from one person @ From Consumer Reports:Canon's ignorant ink revenue strategyAn ink glutton, wireless fugitive, occasional 5 minute per page B&W on fast setting, and unsupported by Canon printer that I suffer to use. Its strengths: When in network, all Apple home devices easily print to it. Photos printed on Canon photo paper have been beautiful. Weaknesses: The shipped cartridges required replacement in two weeks after perhaps 20 5x8s and 50 pages of B&W. Ordered Canon XL replacements and one Canon XXL black for a total purchase price of $106.00. When printer 'sleeps' it drops off wireless network requiring a repeat of the initial wireless setup, which thankfully I've reduced by practice to only about 5 minutes. I'm participating with three Canon support threads which all relate to this single issue and thus have followed every Canon recommendation provided to me and to other customers. I've also tried all applicable customer suggestions as well. Canon's first response: Not our problem, contact Apple Support. Please understand the context of Canon's second response. Their second response was provided AFTER dozens of customers like me provided sufficient detail as to the nature of the problem and their operating systems used to interface with the Canon PIXMA MX 922: "Welcome to the Canon Forum, and thanks for your inquiry! We're sorry you're having a problem with your PIXMA MX920, and we'd like to help! So that the Community can help you better, we will need to know any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other details you'd like to give will only help the Community better understand your issue!"
Original cartridge life was a bit shorter than calculations given the volume. I remain optimistic the life of the replacements just purchased will perform as per Canon specs.
What can be said for such generous incompetence and indifference offered by support? To possess yet squander a brand that in my past has served me well - albeit with cameras - is unfortunate to say the least.
How unfortunate for Canon that they have lost their way so significantly.
I know of a class action brought against Canon for the MX series - their print heads go bad after 2 years for no good reasons. Coincidentally both myself and my brother had an MX, and ours print heads went bad right around the same time. So I would suggest caution (perhaps google it) before going in.
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