link in topic alert email does not work

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3c3 said:   link text: https://www.fatwallet.com/forums/hot-deals/1521433/?fwcs=ta631567

actual link: http://link.fatwallet.com/f/a/(.....long string of characters)

final address (which is clearly wrong): https://www.fatwallet.comhttps/forums/hot-deals/1521433/?fwcs=ta631567&utm_campaign=instant-topic-alert&utm_medium=email&utm_source=forums&utm_term=staples&src=email_frm_instant_topic_alert

  Do you mind posting a screen shot of the email?

I am trying to make sure the right people see this. 

It helps if they can see what you see. 

It appears to be only the links in the Topic Alert emails that have this problem - the New Forum Reply links and the ones in the Hot Deals (3-hour emails) are ok for me.

Basically, it seems that the redirect link (link.fatwallet.com...) is adding an extra "https" after "fatwallet.com" before the rest of the url when it redirects.

I don't have anything that would be relevant for a screenshot, since my email program shortens the links automatically.

But if this helps, in Outlook the text link https://www.fatwallet.com/forums/hot-deals/1521479/?fwcs=ta613472 actually goes to
http://link.fatwallet.com/f/a/W6D_xIc0Dtn20fc8zfuIMw~~/AAAAAQA~/RgRZmqxWP0EIAGvV0UcGZlYXWAQAAAAASBNmcm1faW5zdF90b3BpY19hbHJ0QgoAAdZ4uVe2NHUxUhNoYXZpQGhhdmlvbmxpbmUuY29t 

Sorry for the long line, but you wanted more information.
Hope this helps fix the issue, because most people won't know to just edit the https out of the url in order to see the page.

hbg1 said:   It appears to be only the links in the Topic Alert emails that have this problem - the New Forum Reply links and the ones in the Hot Deals (3-hour emails) are ok for me.

Basically, it seems that the redirect link (link.fatwallet.com...) is adding an extra "https" after "fatwallet.com" before the rest of the url when it redirects.

I don't have anything that would be relevant for a screenshot, since my email program shortens the links automatically.

But if this helps, in Outlook the text link https://www.fatwallet.com/forums/hot-deals/1521479/?fwcs=ta613472 actually goes to
http://link.fatwallet.com/f/a/W6D_xIc0Dtn20fc8zfuIMw~~/AAAAAQA~/.........

Sorry for the long line, but you wanted more information.
Hope this helps fix the issue, because most people won't know to just edit the https out of the url in order to see the page.

  Thank you. This was helpful. 

This should be fixed for any new topic alerts. Unfortunately, the older ones are going to continue to behave with a false sense of security (that extraneous https). Thanks for letting us know!

MVP9596 said:   This should be fixed for any new topic alerts. Unfortunately, the older ones are going to continue to behave with a false sense of security (that extraneous https). Thanks for letting us know!
  Does this mean that we need to delete and recreate existing topic alerts... or that links in email alerts already received will be broken but all new topic alert email going forward will work?

Glad to know its not just me.  "Firefox can't find the server at www.fatwallet.comhttps."
Its worked for years without issue and now its broken.  Probably from optimizing for mobile.

The links in the latest alert emails are working for me now. Thank you! 

fivetalents said:   
MVP9596 said:   This should be fixed for any new topic alerts. Unfortunately, the older ones are going to continue to behave with a false sense of security (that extraneous https). Thanks for letting us know!
  Does this mean that we need to delete and recreate existing topic alerts... or that links in email alerts already received will be broken but all new topic alert email going forward will work?

  
Sorry for not clarifying.  The links in email alerts already received will remain broken, but new topic alert emails will work.  You will not need to delete and recreate your existing alerts.

Works now.  Thanks.



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