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Honda has recalled airbags for CRVs 2007 - 2011. Issues include rupturing of the airbags on deployment which have caused death in some cases. Parts for fixing the issue are not available until summer 2016 -- compensation is offered for alternative transportation.

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I never got a call back from any "case manager."  I happened to be in the dealer earlier this week for maint... (more)

dcwilbur (Aug. 25, 2016 @ 12:35p) |

I just got the inflator on my Honda CR-V airbag replaced today. I hadn't bothered with a loaner. While I was waiting, it... (more)

sayhey (Sep. 29, 2016 @ 4:16p) |

It's tough to say. Each location is different. Just because the air bags are in the same vehicle doesn't mean they're ... (more)

IMBoring25 (Sep. 29, 2016 @ 10:55p) |

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I have a 2009 Honda Fit and the part won't be available until summer. My dealership gave me a 2016 Honda Accord Sport until the part comes in.

It's not just the CR-V and not just Honda. There are an estimated 160 million affected air bags in the U.S. alone, and most manufacturers are affected. Considering Honda/Acura has already recalled over 8.5 million vehicles in the U.S. it is tremendously impressive they're providing you with alternative transportation.

Anecdotal personal experiences are nice, citation to something authoritative would be much more useful.

tuphat said:   Anecdotal personal experiences are nice, citation to something authoritative would be much more useful.
  http://hondaairbaginfo.com/news-updates/a-message-to-our-custome... 
Honda said: If your vehicle is affected by this recall, we encourage you to take immediate action to have it repaired. There is no cost for the repair. Should there be any wait for a replacement airbag inflator, our dealers are prepared to provide alternative transportation in the form of a loaner or rental vehicle, free of charge, until your own vehicle is repaired.

EDIT: Note that this page domain is a little sketchy but is linked directly from the Honda.com main webpage.

I have a 2009 CR-V which is under recall (I checked with my VIN). My dealer states that I can't even initiate a repair until I get a formal letter from Honda. I'm not going to ask for a loaner. I've driven the car for 7 years with a defective bag and will continue to do so. I'm just frustrated that the lack of replacement bags is going to stretch out the repairs over many months!!

string3599 said:   
tuphat said:   Anecdotal personal experiences are nice, citation to something authoritative would be much more useful.
  http://hondaairbaginfo.com/news-updates/a-message-to-our-custome... 
Honda said: If your vehicle is affected by this recall, we encourage you to take immediate action to have it repaired. There is no cost for the repair. Should there be any wait for a replacement airbag inflator, our dealers are prepared to provide alternative transportation in the form of a loaner or rental vehicle, free of charge, until your own vehicle is repaired.

EDIT: Note that this page domain is a little sketchy but is linked directly from the Honda.com main webpage.

  The whois record says that it's owned by "American Honda Motor Co., Inc.".

http://mxtoolbox.com/SuperTool.aspx?action=whois%3ahondaairbagin...

The letter indicates that this defect can result in death and "past ruptures have killed and injured vehicle drivers". Please take this seriously and demand a loaner. 

Princeoid said:   Please take this seriously and demand a loaner. 
  This is FW, have you  learned nothing here? More profitable to let the bag blow and sue for millions for you or your estate.

string3599 said:   I have a 2009 Honda Fit and the part won't be available until summer. My dealership gave me a 2016 Honda Accord Sport until the part comes in.
   No .. i dont think so.
 as a matter of fact ... pics ?
 
its silly really .. to even think that they would.

what year civics?


owenscott said:   
string3599 said:   I have a 2009 Honda Fit and the part won't be available until summer. My dealership gave me a 2016 Honda Accord Sport until the part comes in.
   No .. i dont think so.
 as a matter of fact ... pics ?
 
its silly really .. to even think that they would.

  Are you saying you don't believe me? Here are some (very lengthy) discussions on other forums for the Honda Fit, Ridgeline, and Acura TL where dealers are giving loaners or rental cars because of this.

http://www.fitfreak.net/forums/2nd-generation-ge-08-13/92479-air...
http://www.ridgelineownersclub.com/forums/103-first-generation-2...
http://acurazine.com/forums/fourth-generation-tl-2009-2014-123/t...
 

owenscott said:   
string3599 said:   I have a 2009 Honda Fit and the part won't be available until summer. My dealership gave me a 2016 Honda Accord Sport until the part comes in.
   No .. i dont think so.
 as a matter of fact ... pics ?
 
its silly really .. to even think that they would.

  They can pay for a lot of loaner/rental cars for the cost of a single wrongful death suit.

has this fix done with my acura, took 1 day with free loaner, easy peasy

sayhey said:   I have a 2009 CR-V which is under recall (I checked with my VIN). My dealer states that I can't even initiate a repair until I get a formal letter from Honda. I'm not going to ask for a loaner. I've driven the car for 7 years with a defective bag and will continue to do so. I'm just frustrated that the lack of replacement bags is going to stretch out the repairs over many months!!
If you don't care enough to get a replacement vehicle, why do you care that the repair is being delayed?

I received the letter on Saturday from Honda. I called my local dealer this morning and am picking up a loaner car tomorrow.

the loaner is also a way for you to gain experience in a new car.

if i had an 09 CRV and i drove a new one with bluetooth apple play, and blah blah blah that my old one didn't have and a bunch of things my old one has, like rattles, and pulls to the right, and smells like french fries......, i would get really used to it........ and potentially want to buy it.


I took a loaner Prius for a week while some work was being done on my '14 Camry. Decided i needed the prius........

I am currently driving a rental through BMW bc of the airbag recall.

When they replaced the inflator on my 2005 CR-V, it took them less than an hour, and all I got free coffee and doughnuts.

Looks like my wife's 2010 CR-V is in the range of recalled vehicles, but recall check says "no information available at this time"

Acura - RECALL STATUS: Recall INCOMPLETE. Remedy not yet available.
Looks like have to wait until summer to get the recall fixed.

They may well offer you a really good incentive to buy-with-trade the loaners after your old car is fixed. I know that when I took my 2007 Hyundai Entourage in for a non-warranty fix (reprogram remotes) they happily set me up in a new loaner (Santa Fe Sport) and had a pretty decent buy quote waiting when I picked it up. I sold it private party for about 25% more than their quote though. They certainly had no OTHER reason to give me a new car to drive while doing a fairly minor repair.

2007-2009 is the sweet spot where a dealer will try pretty hard to get you to trade up.

Wads said:   the loaner is also a way for you to gain experience in a new car.

if i had an 09 CRV and i drove a new one with bluetooth apple play, and blah blah blah <snip>

  Easily fixed with a $100 - $300 head unit, or the cost of one month payment, if you financed. 

 

string3599 said:   
owenscott said:   
string3599 said:   I have a 2009 Honda Fit and the part won't be available until summer. My dealership gave me a 2016 Honda Accord Sport until the part comes in.
   No .. i dont think so.
 as a matter of fact ... pics ?
 
its silly really .. to even think that they would.

  Are you saying you don't believe me? Here are some (very lengthy) discussions on other forums for the Honda Fit, Ridgeline, and Acura TL where dealers are giving loaners or rental cars because of this.

http://www.fitfreak.net/forums/2nd-generation-ge-08-13/92479-air... 
http://www.ridgelineownersclub.com/forums/103-first-generation-2... 
http://acurazine.com/forums/fourth-generation-tl-2009-2014-123/t...

  Yes im saying i dont believe you. They gave you a New or darn close to new ... 25? thousand dollar car for ... months? ... to replace your worth about ... at max 11,000 car.
 That doesnt add up ... at all.
EDIT: is it just a rental car or a new one off the lot ? either way you dont owe me an answer or anything ... just seemed silly they would give u a brand new car for your old n used one. But a rental ... i could understand.

owenscott said:   string3599 said:   
owenscott said:   
string3599 said:   I have a 2009 Honda Fit and the part won't be available until summer. My dealership gave me a 2016 Honda Accord Sport until the part comes in.
   No .. i dont think so.
 as a matter of fact ... pics ?
 
its silly really .. to even think that they would.

  Are you saying you don't believe me? Here are some (very lengthy) discussions on other forums for the Honda Fit, Ridgeline, and Acura TL where dealers are giving loaners or rental cars because of this.

http://www.fitfreak.net/forums/2nd-generation-ge-08-13/92479-air... 
http://www.ridgelineownersclub.com/forums/103-first-generation-2... 
http://acurazine.com/forums/fourth-generation-tl-2009-2014-123/t...

  Yes im saying i dont believe you. They gave you a New or darn close to new ... 25? thousand dollar car for ... months? ... to replace your worth about ... at max 11,000 car.
 That doesnt add up ... at all.
EDIT: is it just a rental car or a new one off the lot ? either way you dont owe me an answer or anything ... just seemed silly they would give u a brand new car for your old n used one. But a rental ... i could understand.
I wish my Fit was worth 11 grand.

It is a "courtesy" car and had about 4K miles on it when I got it. It has a big thing across the top of the back window saying courtesy car and the name of the dealership. They normally probably give these out to customers who are going to have a lengthy repair on their car. They did give me a document with my name etc. to put in the glove box in case I get pulled over. Also, I have to take it back every 30 days so they can check for damage.

I called my Acura dealer they scheduled me for repair whenever the part is available. However they did not offer me a loaner. Is it normal?

vasooli2 said:   I called my Acura dealer they scheduled me for repair whenever the part is available. However they did not offer me a loaner. Is it normal?
  You have to request the loaner. At least in your case since the dealer probably won't willingly ask customers if they want a loaner.

owenscott said:   
string3599 said:   
owenscott said:   
string3599 said:   I have a 2009 Honda Fit and the part won't be available until summer. My dealership gave me a 2016 Honda Accord Sport until the part comes in.
   No .. i dont think so.
 as a matter of fact ... pics ?
 
its silly really .. to even think that they would.

  Are you saying you don't believe me? Here are some (very lengthy) discussions on other forums for the Honda Fit, Ridgeline, and Acura TL where dealers are giving loaners or rental cars because of this.

http://www.fitfreak.net/forums/2nd-generation-ge-08-13/92479-air... 
http://www.ridgelineownersclub.com/forums/103-first-generation-2... 
http://acurazine.com/forums/fourth-generation-tl-2009-2014-123/t...

  Yes im saying i dont believe you. They gave you a New or darn close to new ... 25? thousand dollar car for ... months? ... to replace your worth about ... at max 11,000 car.
 That doesnt add up ... at all.
EDIT: is it just a rental car or a new one off the lot ? either way you dont owe me an answer or anything ... just seemed silly they would give u a brand new car for your old n used one. But a rental ... i could understand.

  You don't want a response (again) telling you that you are wrong?  Unbelievable.

Was at Honda dealership for something else yesterday and they were offering free enterprise rental cars until the part was available.

dazviking said:   
owenscott said:   
string3599 said:   
owenscott said:   
string3599 said:   I have a 2009 Honda Fit and the part won't be available until summer. My dealership gave me a 2016 Honda Accord Sport until the part comes in.
   No .. i dont think so.
 as a matter of fact ... pics ?
 
its silly really .. to even think that they would.

  Are you saying you don't believe me? Here are some (very lengthy) discussions on other forums for the Honda Fit, Ridgeline, and Acura TL where dealers are giving loaners or rental cars because of this.

http://www.fitfreak.net/forums/2nd-generation-ge-08-13/92479-air... 
http://www.ridgelineownersclub.com/forums/103-first-generation-2... 
http://acurazine.com/forums/fourth-generation-tl-2009-2014-123/t...

  Yes im saying i dont believe you. They gave you a New or darn close to new ... 25? thousand dollar car for ... months? ... to replace your worth about ... at max 11,000 car.
 That doesnt add up ... at all.
EDIT: is it just a rental car or a new one off the lot ? either way you dont owe me an answer or anything ... just seemed silly they would give u a brand new car for your old n used one. But a rental ... i could understand.

  You don't want a response (again) telling you that you are wrong?  Unbelievable.

   He owes me nothing. Im some random dude on the internet. He shouldnt feel the need to post pics or whatever. I wanted to make sure he knew i wasnt challenging him ... but apparently i was challenging you ... somehow  ?
 Thats a bit more unbelievable.
PS he has shown me NOTHING that proves im wrong.
 

string3599 said:   
owenscott said:   
string3599 said:   
owenscott said:   
string3599 said:   I have a 2009 Honda Fit and the part won't be available until summer. My dealership gave me a 2016 Honda Accord Sport until the part comes in.
   No .. i dont think so.
 as a matter of fact ... pics ?
 
its silly really .. to even think that they would.

  Are you saying you don't believe me? Here are some (very lengthy) discussions on other forums for the Honda Fit, Ridgeline, and Acura TL where dealers are giving loaners or rental cars because of this.

http://www.fitfreak.net/forums/2nd-generation-ge-08-13/92479-air... 
http://www.ridgelineownersclub.com/forums/103-first-generation-2... 
http://acurazine.com/forums/fourth-generation-tl-2009-2014-123/t...

  Yes im saying i dont believe you. They gave you a New or darn close to new ... 25? thousand dollar car for ... months? ... to replace your worth about ... at max 11,000 car.
 That doesnt add up ... at all.
EDIT: is it just a rental car or a new one off the lot ? either way you dont owe me an answer or anything ... just seemed silly they would give u a brand new car for your old n used one. But a rental ... i could understand.

I wish my Fit was worth 11 grand.

It is a "courtesy" car and had about 4K miles on it when I got it. It has a big thing across the top of the back window saying courtesy car and the name of the dealership. They normally probably give these out to customers who are going to have a lengthy repair on their car. They did give me a document with my name etc. to put in the glove box in case I get pulled over. Also, I have to take it back every 30 days so they can check for damage.

   Ok ...since this effects affects millions of cars ... how many courtesy cars available ? That is where my skepticism came in.
 So im some random dude on the net who isnt picking a fight with u ... but some how i picked a fight with your defender. Such is life

BrianGa said:   
sayhey said:   I have a 2009 CR-V which is under recall (I checked with my VIN). My dealer states that I can't even initiate a repair until I get a formal letter from Honda. I'm not going to ask for a loaner. I've driven the car for 7 years with a defective bag and will continue to do so. I'm just frustrated that the lack of replacement bags is going to stretch out the repairs over many months!!
If you don't care enough to get a replacement vehicle, why do you care that the repair is being delayed?

  Ha Ha. Also, driving with the defective airbag isn't the problem, crashing is.

I got the same response from the dealer that Honda will pay for the loaner. They also mentioned loaner car will be what Enterprise has available at the time you dropoff your vehicle. Also, since parts are not yet available, you can choose to leave your CRV at the dealer or take it home till the dealer calls you that the part has become available.

Nice. Ford refused a loaner and my airbag has been recalled since May 2015 and no avail. parts

Honda dealership didn't offer a free rental but when I mentioned it, it was as if I pushed the "on" button. I'm picking something up tomorrow but they said it was not a loaner since they were all out a long time ago. They gave me the option of taking it home with them noting the miles or leaving it. I'll let you know what rental I get tomorrow.

neilh said:   I got the same response from the dealer that Honda will pay for the loaner. They also mentioned loaner car will be what Enterprise has available at the time you dropoff your vehicle. Also, since parts are not yet available, you can choose to leave your CRV at the dealer or take it home till the dealer calls you that the part has become available.
  Nice that you don't have to leave your car at the dealer and they still will give a loaner. 

skadoo323 said:   
neilh said:   I got the same response from the dealer that Honda will pay for the loaner. They also mentioned loaner car will be what Enterprise has available at the time you dropoff your vehicle. Also, since parts are not yet available, you can choose to leave your CRV at the dealer or take it home till the dealer calls you that the part has become available.
  Nice that you don't have to leave your car at the dealer and they still will give a loaner. 

  There is a form to fill out where you agree not to drive it.

nightwish said:   Was at Honda dealership for something else yesterday and they were offering free enterprise rental cars until the part was available.
  
Similar experience at Honda here, too. I asked them for a Pilot, since we are considering one, and it would have been a great test drive, but they said they didn't have any as a loaner. They scheduled with Enterprise. I called Enterprise to make sure we get a "like kind" vehicle, since we have 2 car seats in it. They told us that they can not guarantee that. Haven't taken the car in, yet, since I'm out of town. But, I sure as hell will raise some stink if I get an Aveo for a rental, which can possibly go into September. 

Enterprise isn't that hard to work with, when you call the office to arrange the pickup/turn in ASK them what they have and normally (if you have their EPlus it helps) they will hold a car back or be able to tell you what options they will have. You can always come back in and do a vehicle swap later, too. I used to have a vehicle that went in for service quite a bit with a dealer-provided rental each time.

As far as it goes, each dealer is likely deciding (and often on a case-by-case basis) whether to provide cars themselves or utilize Enterprise. Its fairly likely that Honda is paying the dealer either way, so if they have a "regular" customer they may decide that the "rental" payment will be long enough to counter the depreciation and may generate a sale. I remember many years ago a local dealer that would loan used late model "for sale" cars instead of new loaners. Apparently it sold more used than new cars though.

Some dealers have a "loaner inventory" (particularly expensive brands) but don't loan them to anyone but their top tier customers and provide the rest with Enterprise. Land Rover was particularly guilty of that, I dealt with dealers in three states and never got a LR loaner. (original dealer sold me the truck used, then the other two dealers were not "my" dealer) So I drove a lot of Enterprise vehicles when I owned it. I know they had one because I saw them given out. My local Ford dealer (who IS "my" dealer) has always loaned me another Ford when mine was in longer service trips.

Skipping 52 Messages...
It's tough to say. Each location is different. Just because the air bags are in the same vehicle doesn't mean they're the same design, same chemistry, or even produced by the same manufacturer. For the time being, the recalls are chiefly on air bags manufactured by Takata using ammonium nitrate propellant and not containing a desiccant (sacrificial moisture absorbent material).

Generally, if the rest of your air bags were manufactured by another manufacturer, they were (hopefully) better-designed. If they were manufactured by Takata but used a different propellant, they wouldn't likely be as susceptible to excessive deployment forces due to moisture take-up. If they're not recalled solely because they have desiccant in them, I wouldn't really be comfortable with those, especially in the long run, since desiccant eventually gets saturated and ceases to work and I tend to run my vehicles a long time (until last month, my average four-wheeled vehicle was 24).

You could be worse off. There are a lot of vehicles out there that still aren't parts-supportable for the inflators ALREADY under recall.



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