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posted: Oct. 5, 2016 @ 6:19a
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posted: Oct. 5, 2016 @ 6:56a
traderranger said: I closed a few Chase promotional Savings accounts at the branch. But can you close them over phone? I know Chase tellers won't close them at their window. What did they say when you called to close them?
Depends. Some you can do via online chat (Ally bank for example). Others I have had to fax or send in a signed letter, so per the previous comment, you probably want to call and ask them what the process is.
I've closed a Chase savings account over the phone recently, but I kept the checking account open. Actually transferred a few hundred dollars from savings to checking in the same call to zero out the balance and then close it.
I closed both a Chase savings and checking account over the phone 3 months ago. You can either drain the account to zero and then call to close or they will send you a paper check for the balance. Note, any promotional bonus received will be deducted at closing unless account was open for 6 months.
When they asked why I was closing and I just said that I didn't use the account like I thought I would and wanted to simplify.
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