My insurance company covered replacing a roof due to hail damage, but before the roof could be replaced (10,ooo + homes damaged in hailstorm & I had to wait my turn), rain leaks into the house & causes water damage from the leaks some 3 to 4 months after the hail storm months later. Is the rain damage part of the hail damage claim? My insurance company says they want me to file a new claim (probably to get another deductible) even though the rain damaged was caused by the hail damage to the roof, which subsequently leaked before my contracted roofer could get to it!
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posted: Oct. 8, 2016 @ 10:08a
It sounds like a new loss. Probably should have put a tarp on it or something until you could replace it.
posted: Oct. 8, 2016 @ 11:54a
my guess would also be a new claim based on my experiences.
posted: Oct. 8, 2016 @ 4:46p
Where do you live?
posted: Oct. 8, 2016 @ 9:42p
In all cases I've seen it's up to the insured to mitigate further damage as much as possible - I would have been up there with a few cans of Flex Seal
posted: Oct. 9, 2016 @ 9:31p
as a property adjuster for one of the top 5 carriers I can tell you that they SHOULD be covering it under the same claim. If they give pushback tell them that they should have offered to have it tarped for you. you can PM me if you have other questions or need help
Senior Member - 2K
posted: Oct. 10, 2016 @ 7:10a
I feel it's part of the same claim, fight them on it. Looks like they want another deductible out of you.
I would think the roofer would've put up a tarp until they got to it to mitigate damage or that the insurance company would've instructed that company to do it.
Senior Member - 1K
posted: Oct. 10, 2016 @ 7:52a
Yes, I had this exact scenario happen to me and it was covered under the same claim.
Senior Member - 10K
posted: Oct. 11, 2016 @ 6:49a
Did they already pay you for the repair and you just havent gotten it done yet, or is the claim still open while they wait to pay the roofer for the work?
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