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PurePoint maximum external accounts link question

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I had 10 external accounts linked to PurePoint. All original and no delete and repeat. I tried to link the 11th one but it said, “You have reached the maximum allowed.” I deleted one of the existing accounts (now only 9 accounts) but it still gives the same message. I have read somewhere the maximum limit is 10 but it looks this is a lifetime limit and once you have reached 10 there is no way (even if you delete all the existing ones) to add any new accounts. Does anyone have any experience with this?

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What's PurePoint?

DTASFAB said:   What's PurePoint?
He is referring to https://www.purepoint.com/

The same thing happened to me.  You need to call customer service and have them finish deleting the accounts.

Sometimes when you delete an account it will not be "purged" from their system and they have to do it manually.

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