• Text Only
So I have chase rewards plus, but CSR is saying I didn't get 5% on the following gas stations:

RACETRAC504 00005041(Vehicle Expenses)
KROGER FUEL #7577 Q66(Vehicle Expenses)

WTH??? Then the guy has the nerve to tell me to call up racetrac and find out why.

Also he said this did qualify:

KROGER #0577 SL9(Other)

Even though it's listed as other. He said there is no way for me to find out online what qualifies unless i call in.

ymarker said: So I have chase rewards plus, but CSR is saying I didn't get 5% on the following gas stations:

RACETRAC504 00005041(Vehicle Expenses)
KROGER FUEL #7577 Q66(Vehicle Expenses)


Did you pay at the pump?

AlexTheMan said: I used also to get 5% at Super WalMart's and Super Target's using my Chase Cash Plus since I got the card back in 2005. This seems to have ended as of my May's statement. Well, it was good while it lasted.

FYI - I was also disappointed with the loss of 5% at Wal-Mart so I started using my Citi Diamond Preferred card. Last month it gave me 5% back in Thank You points for Wal-Mart purchases so that's what we'll continue using for now until that 5% well dries up. Other Citi cards may work but I haven't tried them. I may also try my Simplicity card to see if that works.

i may be late on this discussion, but i did receive a statement in the mail saying stores like super walmarts and super targets are no longer classified as grocery stores

GeneValgene said: i may be late on this discussion, but i did receive a statement in the mail saying stores like super walmarts and super targets are no longer classified as grocery stores
Yes, you are way late. See Snakebit12's post on 4/4/2007.

SpeedDragon

pyro123 said: My mistake, i doublechecked with chase and supermarkets are considered groceries and still qualify under the 5% rewards.. Initially, i got a rep that gave me the wrong info.

What's the difference between a grocery store and a supermarket? Where I live we use the same term for both.

Grifman said: pyro123 said: My mistake, i doublechecked with chase and supermarkets are considered groceries and still qualify under the 5% rewards.. Initially, i got a rep that gave me the wrong info.

What's the difference between a grocery store and a supermarket? Where I live we use the same term for both.


The difference is often supermarkets are larger in physical size, and often carry a large variety of stuff, and that they are part of large chains (grocery stores are usually smaller, individually owned places)....

Chase is just no longer covering super department stores that carry food as well, like say, Super-WalMart....

But for rewards purposes, there is no difference between a grocery store and a supermarket....

SUB said: ymarker said: So I have chase rewards plus, but CSR is saying I didn't get 5% on the following gas stations:

RACETRAC504 00005041(Vehicle Expenses)
KROGER FUEL #7577 Q66(Vehicle Expenses)


Did you pay at the pump?


Yep. I sent a secure message as a follow up to the discussion above I had with CSR (call center in India - should have known better). Anyways, after messaging x2, I get the breakdown and they do confirm I did get 5 pts for kroger fuel, walgreens, kroger. Won't know about Racetrac until statement closes.

Really disappointed with call center service so far with Chase. Atleast the secure message don't appear to be sent out (yet) and the folks that answer them appear to be more knowledgable (in this instance anyways).

I haven't had any problems getting the full 5% with RaceTrac. They do show that way before a statement is issued though.

aidswater said: I haven't had any problems getting the full 5% with RaceTrac. They do show that way before a statement is issued though.

Where? I have rewards plus not cash plus - don't know if they show the rewards differently for you guys.

Received a letter from chase today. This card reward program is changing to chase freedom reward program. No more 5% Cash Back.

can you make a scan?

No more scan. Here is some highlight:

Earn 3% Cash Back on eligible purchases in the top 3 categories where you spend the most each month
Earn 1% Cash Back on all other purchases
Switch between Cash Back and points
Any earned rewards will transfer to your new chase freedom rewards program

If this is true, i have no doubt that the Rewards Plus will also convert over to Freedom Rewards....if that happens (i currently i have Rewards Plus and Freedom Rewards) i will probably cash out my remaining points on the Rewards Plus, close that card and move my line over to my newer Freedom Rewards Signature Card...Won't really need to have two 3% Rewards cards.
Funny thing is i was mostly using my new Freedom Rewards card, anyway, and just using the old Rewards Plus for 5% on grocery shopping...

This actually wouldn't surprise me that much...Chase was very nice about letting those with 5% (cash plus and rewards plus) continue for quite a long time past the time when they stopped issueing new cards...so i can't really complain

nomansland said: Received a letter from chase today. This card reward program is changing to chase freedom reward program. No more 5% Cash Back.

I still haven't received the letter. When will that happen?

Did the letter say the date it applied? Surely it wasn't immediately?

Dang....This news makes me wish I applied for the Freedom card with the $250 bonus rather then chasing after the Cash Plus. card.

damn i hope i don't get the same letter. i shop at WalMart for my groceries (and i almost never go to drug stores) so the 5% ca$hback on gas is nice, however i put all that on my rewards plus Visa. the cash plus rewards MC i use at sam's club only, so looks like I may have to find another mastercard that does better.

My wife got a letter from Chase - twice - offering to convert her Chase Plus to Freedom with 15 3% rewards categories, but not forcing it. I tried to convert mine (we applied for Cash Plus simultaneously a few years ago), but they said no. So, she converted hers then. It unlocked the Chase Rewards Plus+ shopping portal access.

just got my letter - gonna try some mega complaints.

(FYI, in case it matters, the ONLY items ever charged to this card were gas, groceries, and drug stores for 5% Cash Back, each - and I only ever redeemeed the 5,000 points=$50 cash checks.


zenob said: just got my letter - gonna try some mega complaints.

(FYI, in case it matters, the ONLY items ever charged to this card were gas, groceries, and drug stores for 5% Cash Back, each - and I only ever redeemeed the 5,000 points=$50 cash checks.



While i can understand your disapointment at losing the 5%, i am not sure how long you have had the card, but you do realize that unlike Citi, with it's 5% dividend cash rewards, Chase was nice enough to extend the 5% privilege LONG AFTER the cards were no longer available to new applicants....

When they introduced the 3% Freedom (which still beats Citi's 2% deal....and even made better if you wait until $200 to cash out since they give a $50 bonus with it every time), you had to realize that EVENTUALLY they would start eliminating the 5% cards...so what is there really to complain about to them?

And there is little doubt in my mind that, now that these letters are going out, all Cash Plus and Rewards Plus customers will receive this letter.

Enjoy your new Freedom Card...it's the next best thing to the ol' 5% deal!

craig10x said: you had to realize that EVENTUALLY they would start eliminating the 5% cards...so what is there really to complain about to them?

And there is little doubt in my mind that, now that these letters are going out, all Cash Plus and Rewards Plus customers will receive this letter.

Enjoy your new Freedom Card...it's the next best thing to the ol' 5% deal!

I think we all knew this was coming but is still disappointing to see it happen. I think I read that they get 2% fee from the merchants and probably to many of us just using this for 5% purchases and then PIF. I know between the 2 cards I was using I probably made about 2k

nomansland said: Received a letter from chase today. This card reward program is changing to chase freedom reward program. No more 5% Cash Back.

You're obviously lying. The 17th (date of your post) is a Sunday, and USPS doesn't deliver on Sundays! I'm going to call chase and complain about your fraudulent post!




j/k, thanks for the info. Too bad. I guess Freedom's 3% is the next best thing, and the Penfed card for 5% on gas.

nm

dewolfxy said: nomansland said: Received a letter from chase today. This card reward program is changing to chase freedom reward program. No more 5% Cash Back.

You're obviously lying. The 17th (date of your post) is a Sunday, and USPS doesn't deliver on Sundays! I'm going to call chase and complain about your fraudulent post!




j/k, thanks for the info. Too bad. I guess Freedom's 3% is the next best thing, and the Penfed card for 5% on gas.


Now two have posted getting the letter...and you can't assume the first poster was lying just because it was a sunday when he posted about just receiving the letter....He could have received it saturday and didn't getting around to posting about it until Sunday, or he could have been away for the weekend, and just picked up his mail on Sunday night or whatever....Or, were you just kidding? (lol)
If these letters are indeed going out, i am sure we will see more posts about it in the next couple of days...but if it is true, you didn't really think the 5% would last forever did you (lol)???

ScootyPuffSr said: Did the letter say the date it applied? Surely it wasn't immediately?

So can someone who received the letter answer this question of when the rebate % change will be effective? Thanks.

Got the letter yesterday. Now I need to figure out a gas card.

I am soooo glad I got that HSBC Direct Rewards Card in my AOR last year.

craig10x said: zenob said: just got my letter - gonna try some mega complaints.

(FYI, in case it matters, the ONLY items ever charged to this card were gas, groceries, and drug stores for 5% Cash Back, each - and I only ever redeemeed the 5,000 points=$50 cash checks.



While i can understand your disapointment at losing the 5%, i am not sure how long you have had the card, but you do realize that unlike Citi, with it's 5% dividend cash rewards, Chase was nice enough to extend the 5% privilege LONG AFTER the cards were no longer available to new applicants....

When they introduced the 3% Freedom (which still beats Citi's 2% deal....and even made better if you wait until $200 to cash out since they give a $50 bonus with it every time), you had to realize that EVENTUALLY they would start eliminating the 5% cards...so what is there really to complain about to them?

And there is little doubt in my mind that, now that these letters are going out, all Cash Plus and Rewards Plus customers will receive this letter.

Enjoy your new Freedom Card...it's the next best thing to the ol' 5% deal!


Not sure why that matters that there was a longer time between no new apps and reward cancellation. On the flip side I can say that Citi gave a longer lead time for the Dividend cancellation which gave one time to prepare.

All I can say is there were more years where the 5% Dividend was active than when the Cash Plus 5% was active. In the end that is all I care about, not the length of "grandfathering".

for those of you getting the letter, did you have a Visa or MC cash plus rewards card? reason why i'm asking is because the Freedom card is visa only, so they couldn't convert MC's to the Freedom card, i think.

squeezer, i think they can convert MC to Visa.....because they once went the opposite way with me, converting my original Chase Visa Card to a Master Card, quite a few years ago....that was before they decided to emphasize the Visa Cards again...

scooty, well, it is true that dividend was around longer with the 5% deal, as they were doing before Chase did...but then Chase followed later on and had it for quite a long time....also seems like they let the card holders keep it for a longer period past the time the new cards stopped issueing....and they were even letting new customers apply way past the time the card was no longer "officially" available, which i don't believe Citi was doing.....

Also, it seems like Chase has given more big bonuses to open the cards (look at the recent $250 bonus for Freedom, for example)....and even now, with Freedom, they are 1% over Citi and in addition, give the $50 bonus if you hold out for the $200 redemption level...

so, it just seems to me that Chase has been more "customer friendly" in these regards than Citi has....I had also found dealing with Chase's Customer Service Reps to be more helpful and accomodating then Citi's was to me...I had the Citi one originally, but switched to Chase for just these reasons....Just weighing all the factors i just outlined....but that's just the way i see it, others may disagree....

well craig, i have a cash plus rewards MC and no letter yet, so I'll keep my fingers crossed. about the only thing I use it for is sams club, but its still very nice to have. I also have a Rewards Plus Visa, and no one has mentioned getting a letter about that card either, so I will keep my fingers double crossed.

seems like they let the card holders keep it for a longer period past the time the new cards stopped issueing.

I'm not sure why that is relevant.

I'd much rather have a 5% card for 5 years then be able to apply for a 5% card "after' it was still being offered and have it go away in 1 year.

Also in terms of bonuses, I don't think Chase can hold a candle to Citi's years of 0% for 12 months, 0% for 12 months from the time you do the BT not the time the card was applied for, $0 BT fees, and 10,000 TY point cards.

Not really sure why you have to point this out in every thread though, because I have both Chase and Citi. I just don't get the point of going on about how Chase grandfathered people for what appears to be a year when I have had my Citi for over 5 years.

My parents got the letter for one of their Cash Rewards Cards today =/...looks like this is the end of the 5% rewards cards..

palffyfan said: looks like this is the end of the 5% rewards cards..
Correct me if I'm wrong but isn't the Citi Diamond Preferred Rewards almost a 5% rewards card for grocery, gas, and d/s?

And there's always AMEX BlueCash [after $6,500, of course].

budster said: ScootyPuffSr said: Did the letter say the date it applied? Surely it wasn't immediately?

So can someone who received the letter answer this question of when the rebate % change will be effective? Thanks.


I have the same question

palffyfan said: My parents got the letter for one of their Cash Rewards Cards today =/...looks like this is the end of the 5% rewards cards..

penfed has 5% on gas, but its a visa, so i can't use it at sams, but i'll definitely sign up for it if they change my % on my rewards plus visa

budster said: ScootyPuffSr said: Did the letter say the date it applied? Surely it wasn't immediately?

So can someone who received the letter answer this question of when the rebate % change will be effective? Thanks.

And again - letter receivers, when is the 5% ending?

beethovengirl said:
And there's always AMEX BlueCash [after $6,500, of course].


Just for those wondering between AMEX Blue Cash 5% after $6,500 (1% before), the break even point vs the Chase Freedom at 3.75% is if you spend annually more than $20,800 per year in gas/groceries/Drugstore. For our family of 4, we're probably not big spenders but that's not even close. We're even not reaching $10,000 in those categories.

Even if you count the Chase Freedom at 3% CashBack, it takes $13,000 annually in those categories to break even compared to AMEX Blue Cash. So for us, it's pretty clear cut Chase Freedom >>> AMEX Blue Cash.

Of course, if you're a big spender, the other issue is the 3% CashBack stops after the first $600 per billing cycle on the Chase Freedom card. Really annoying restriction which forces us to use two cards. Not a big deal but a hassle.

Scooty..it's obvious you like Citi over Chase...which is fine...though to clear up some points you made...the 5% Chase Cards Originally just Cash Plus, then Rewards Plus added later, have been around for several years, not one year like you said...in fact Cash Plus began about a year or so after the Citi Dividend came out....

Also both Cash Plus and Rewards Plus gave not only 0% APR for 1 year but $100 bonuses on Cash Plus and $50 on Rewards Plus, as well...Also, Rewards Plus allowed you to accumulate up to $600 a year in Cash Back which was double both Citi Dividend and their own Cash Plus....and the points on Rewards Plus did not expire for 5 years....And Chase also allowed people to convert over from Cash Plus to Rewards Plus very easily, if they so desired.....

You might not have been aware of all that, which is the only reason i mentioned it.....but that's cool..you apparently like Citi better and i like Chase better, as the old saying goes "different strokes for different folks"!

And yes, those who have received the letter, or know someone who did...please post here when the 5% ends after you get the letter...



Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.

Thanks for visiting FatWallet.com. Join for free to remove this ad.

While FatWallet makes every effort to post correct information, offers are subject to change without notice.
Some exclusions may apply based upon merchant policies.
© 1999-2016