We have received an overwhelming number of sample requests which we greatly appreciate but unfortunately will not be able to fulfill everything at this time. We at Farmina pride ourselves in living up to all of our promises and deeply apologize for letting you down.
While we understand this does not compare to the original offer of a free sample(s), we would like to offer you the following discounts so your loved one(s) can still try Farmina. All of our products have a 100% Satisfaction Guarantee.
Got the same email. They do have the option of making more samples but chose to take this route instead. Can't help wondering if that was their intention from the beginning, so I know that I will not be buying their products.
Same email here, maybe they should have limited the samples to one. They also could have continued providing them, but announced there would be a delay, and it would take time for them to catch up. Which other companies have done. They wanted to get people to try their products, and when people take them up on it, they pull back. This leads to the sentiment mrsrazzle expressed, not wanting to even buy their products.
In spite of sending those emails, it looks like samples are being sent. I received a blue plastic envie today with a bag of kibble in it. There was a letter repeating the email about overwhelming requests, and they said they were sending something, but it may not be what I originally selected, but it would still allow me to evaluate their products, and it was the closest item to the one I selected, if not the actual item.
So don't give up yet, it looks like they are trying to fulfill sample requests after all. Look for the blue bag/envie in your mailbox.
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