They also fight to keep you on their service. Tried to cancels single line of multiples I had and was transferred like 6 times and each was a harder sell 2 years ago. Finally just canceled all my lines when I got to the last transfer, and they had the audacity to ack offended that I was canceling everything due to the way they moved me around!
YMMV, but if you cancel your sub (make sure the receiver is off), just stash it in a drawer for a year or so. They only send the deactivate signal for so many months, after that your radio will work forever because it never got the memo. I only discovered this by accident a few years ago with an old receiver. Turned it on and has been working ever since.
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