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Free Copy of 2017 Consumer Action Handbook

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Use the Consumer Action Handbook (CAH) to get help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations, local, state, and federal government agencies, national consumer organizations, and more

 https://publications.usa.gov/USAPubs.php?PubID=5131

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i tried to fill out the form but the drop box for the states are not showing anything.

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You can get a digital (PDF) version and you don't have to wait on the mail. https://www.usa.gov/handbook

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