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LG Phone Burst Into Flames

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We had a new LG phone from Sprint burst into flames.  Smoke started pouring out of it, then it caught on fire. No abnormal usage.  Luckily we caught it before it burned the house down.  BUT LG is being less than helpful with replacing the phone.  Sprint will do nothing for us since we did not purchase device protection.

Can anyone give me advice for next steps?

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