While passing through a construction zone I got some concrete splatter on my car. We contacted the construction site and went through their insurance. The appraiser only approved for a buffing and total detail which we feel didnt fix the problem. There are still white spots on the car. We asked for another appraisal to approve further work on the car but was denied. The Body Shop thinks that we need a full paint job to fix the issue. What are our options at this point. We do have full insurance on our car ( its a lease ) but havnt contacted our insurance yet.
Insurance adjusters are among the least honest people in the world, and I think the repair job actually caused damage. There are chemicals to remove concrete without damaging the paint, and they're left on for a long time, maybe an hour, an washed off without any rubbing or wiping at all.
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