dvd damaged?

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I bought a used xbox game, my xbox can't seem to read it. it doesn't have scratches on the dvd, but the "rainbow" reflection that dvds typically gives off looks wavy and melted. i am not sure if this is normal or salvageable, what can cause this, and is this dvd dead?

everything else appears fine with the disc, the label side is immaculate. the only thing is the melted rainbow.... i don't want to invest on a skip dr dvd repair system and find out it won't help. any one ran across similar condition before?

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You might get a better response to your query on CAG or a similar gaming-oriented site.

Do you know anyone else with an Xbox who can try it? Or possibly a retail establishment that sells pre-owned video games can help you, especially if you are a customer.

got the same problem....need some help too.

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