So about two weeks ago I got the dreaded boot loop on my Nexus 5x (See here). I sent it in to LG who wants to charge me $160 to repair my phone in large part because there is small crack in the corner of the screen. To boot, they have assured me they have the parts to fix the boot loop but are being cagey about it until I agree to the "full repair" since they don't do partial repairs.
Now my options are pay 150 for a moto g4 or pay 160 for my Nexus 5x back which is better than the moto g4. I guess I can also go to a local shop, but if LG is low on parts, I can't imagine a local repairs shop will have them.
So is it worth repairing, or should I cut my losses.
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posted: Dec. 1, 2016 @ 7:46p
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Senior Member - 10K
posted: Dec. 1, 2016 @ 7:54p
IMHO Pay the $160
posted: Dec. 1, 2016 @ 10:56p
Agreed. The way I interpret it is you're paying $10 for a 5x which you feel is better than a g4. Seems like an easy choice to me... $10 is noise level...
posted: Dec. 2, 2016 @ 8:16a
I guess - the issue is that as far as I understand LG phones are a walking bootloop timebomb. I might get a year out of my refurbished 5x ... or I might not.
Senior Member - 3K
posted: Dec. 2, 2016 @ 12:23p
AvatarZ said: I guess - the issue is that as far as I understand LG phones are a walking bootloop timebomb. I might get a year out of my refurbished 5x ... or I might not.
Maybe check if they're actually fixing your phone, or giving you a replacement one. If they've actually fixed the hardware issue, the 5X should be fine.
I own a Moto G4 Plus, and while it's a decent phone for the price, it's missing a few features I just recently found a little annoying. It doesn't have a compass, which I found out when I wanted to use Sky Maps while on vacation. It also doesn't have an NFC chip, so no Android Pay.
posted: Dec. 9, 2016 @ 3:25p
can you fix it yourself? Is the crack in the LCD display or on the touchscreen?
Not a stuck power button issue. I believe its a problem with circuits on the motherhoard from what I read. the LCD is a crack on the glass, not the underlying LCD
Senior Member - 3K
posted: Dec. 12, 2016 @ 10:17a
AvatarZ said: Not a stuck power button issue. I believe its a problem with circuits on the motherhoard from what I read. the LCD is a crack on the glass, not the underlying LCD riznick's video is for a Nexus 5, not a Nexus 5X, so it's for the wrong phone anyway.
posted: Dec. 13, 2016 @ 1:35a
marsilies said: AvatarZ said: Not a stuck power button issue. I believe its a problem with circuits on the motherhoard from what I read. the LCD is a crack on the glass, not the underlying LCD riznick's video is for a Nexus 5, not a Nexus 5X, so it's for the wrong phone anyway. Ahh... pardon my ignorance. It seems it's a different issue altogether.
I am reading that LG is offering people full refunds. I'd try pushing really hard for that. Hey, this is Fatwallet after-all.
How much would the repair be if the glass was repaired in advance? (I just watched a repair video and it seems like a higher difficultly repair)
On a side note, most of my credit cards add an additional 1 year warranty to purchases. You may want to check to see if you have that additional coverage with your credit card company.
Senior Member - 3K
posted: Dec. 13, 2016 @ 8:04a
riznick said: How much would the repair be if the glass was repaired in advance? (I just watched a repair video and it seems like a higher difficultly repair) I think a bigger problem is that LG already has the phone, so it's either do a full repair with them, or get a replacement phone.
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