What is the free "PC Tune-up" that Staples stores do?

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I'm dying to know what Staples stores do with their frequent PC Tune-up that they offer. Does anyone know? (no jokes please)

What if I were to take in a desktop computer with a FRESH install of Windows XP would they do anything to it, or just suggest that I could add some memory?

I think that I heard that they run some Norton program designed just for Staples on it. Do you think that they leave that program on the pc (or even install it to the hard drive)? I'd like to know what the program is and what it does.

Thank you.

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I'm not sure, but I can tell you that Best Buy removed this program because independent testing showed anywhere from no improvement to a decrease in performance after they did whatever it was that they did.

They are just going to run a bunch of freeware tools you can do yourself. They will probably defrag the drives, run CheckDisk, run some spyware checks, scan for viruses, maybe a registry cleaner. They don't even open the box to blow out the dust, that service is an extra fee. Then, of course, they will tell you you need to upgrade the system and promptly steer you to the appropriate hardware they just happen to sell. A clean install of XP should be rock solid out of the box. Save youself the time, money, and aggrivation and run the tools yourself.

From the Staples website:

"Let us optimize your computer's performance by removing trialware and adjusting key settings that may be slowing down your machine.

* Thorough PC cleaning (deleting internet cookies and temporary internet files), disk defragmentation and disk clean up

* Staples EasyTech service email confirmation and instructions will be sent within 24 hours of order placement to the email provided at the time of order

Service does not include:

* PC Troubleshooting or diagnostics

* Virus, spyware, malware removal or repair of the customer's PC"

Well worth the $49.99 price and certainly not anything you can do yourself for free with CCleaner and the disk defragmenter included with Windows.

If your computer has nothing wrong with it, this service won't help.

If your computer does have something wrong with it, this service won't help.

removing trialware = running decrapifier
adjusting key settings = we don't want to tell you that we don't really do anything
deleting cookies = 20 seconds of your time in IE
disk defrag = something you can do yourself at any time
disk cleanup = who know what, maybe emptying the temp folders and the trash

I would be happy to remote into your machine and do all of that for $39.
Oh, and scanning for malware is an extra $39.

I've been doing PC tuneups on New to really OLD PC's for over twenty years.
In DOS there wasn't a lot to do, but all versions of Windows are pack rats, saving crap that you'd never need or use in 1000 years. The newer the version of Windows, the worse the file overload becomes.

If you just know where to look, windows itself has most of the HD maintenance software that you'd ever need to keep your PC running smoothly.

"Disk Cleanup" is your first line of defense against crap build up. There is even an "Extended" way to run Disk Cleanup which greatly expands the scope of what Disk Cleanup can and will remove for your HD.
Here's the shortcut for Extended Disk Cleanup:

%SystemRoot%\System32\Cmd.exe /c Cleanmgr /sageset:65535 & Cleanmgr /sagerun:65535

Just copy and paste that line into a new Desktop Shortcut and you've got it.
The first time you run Disk Cleanup, you must select what file types to delete. Select everything but Setup Log files. Those are needed if you ever want to UN-Install a program.

You can even manually remove lots of junk files by doing a Search for those file types and then just deleting them. That's a lot easier in XP than Vista or 7.

I also wrote a batch file, that removes junk files from selected folders in my own computer.
(areas not even covered by Disk Cleanup, like my AV program's Quarantine folder)
I put a generic version of that batch file on my web site for easy download.

Finally, when you've removed all the junk and shut down all running programs, run Defrag. That reorganizes the files on your hard drive and can greatly improve performance.
Do the cleanup and Defrag weekly and NEVER take your computer to S*t*a*p*les or any other store, where they could possibly damage your PC and then charge you to repair it or try to sell you something you possibly don't need.

NO special hardware or software is required to UN-Install trials, Demo's or just plain junk software.
Just go to your control panel, Add-Remove Programs and take out the programs you don't want.
DO get rid of any Wild Tangent games. Wild Tangent is a well known Spyware company.

Cheers Mates!
The Doctor

Do you want to post a link to the batch file? Many here would find it useful.


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